Vinted Members Share Anger About Size Modifications

Shoppers are voicing their frustration following a change that caused listings displaying inaccurate size information.

This online marketplace has revised its measurement guidelines for women's and children's clothes without notifying all users about the change.

Digital Channels Backlash

Many shoppers and sellers have taken to social media saying Vinted listings now show a different size category than originally posted due to the recalibration.

Vinted explained the revised method more closely matches comparable marketplaces.

It has advised users to check their listings and update the measurements by hand where appropriate, which has left users frustrated.

Sizing System Changes

Previously, the measurements included one number and one letter, such as S/8 or M/10.

The updated approach includes a letter with a size spectrum like S/UK 8-10.

In some cases, the size labels have been reassigned - such as a large size was previously a 12 but now shows as UK 16-18.

User Experiences

One content creator, who makes TikTok content about plus-size fashion, stated the update "complicates both purchasing and selling".

"Few clothing companies classify XL as 20-22," the way the service now categorizes.

Stephanie Gallen, from Glasgow, explained products she uploaded on Vinted with size 14 labels were showing in the marketplace as size 20–22.

"Should someone sized 20-22 purchase these they may become frustrated," she said.

Required Changes

Charlotte Lunn, located in England, said she had been left angered because the modification necessitated personal updates the sizing for "all her products".

"Personally, this is quite irritating, as I'm chronically ill and platform income has been essential following partial earnings loss," she explained.

Platform Context

The app has more than 100 million users, with 18 million British users.

It has emerged as a preferred choice versus similar marketplaces including eBay and Depop.

This is not the initial instance where an unanticipated change to the app has proved unpopular: previously, the platform withdrew an update to its shipping options due to shopper criticism.

Nicholas Hansen
Nicholas Hansen

A software engineer and AI researcher with over a decade of experience in cloud computing and machine learning applications.